At Global Capital, Ltd., we believe in service excellence.  To that end, we continually look for ways to improve upon both process and customer satisfaction.  A key philosophy in our drive for service excellence is based upon The R-Factor Question by The Strategic Coach.  “If we were meeting here three years from today, what has to have happened during that three year period for you to feel happy about your progress?”  We ask this of ourselves, and we ask this of our customers and vendor partners.  We value your feedback.  Please let us know what else we can do to support a strong business partnership.

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